Privacy Policy —
Susan Lim Photography
Effective date: January 01, 2026
Susan Lim Photography ("we," "us") is based in Edmonton, Alberta, Canada. This policy explains what personal information we collect and how we use it.
Contact: info@susanlimphotography.com
1. Information we collect
Information you give us. When you contact us, request program details, or book a photo day, we collect your name, email address, phone number, brokerage or team name, your role, and any other details you choose to share.
Messages. If you reach us through Facebook Messenger or Instagram Direct (including by tapping "Send Message" on one of our ads), we receive your profile name and the contents of your messages so we can respond.
Website information. Our website is hosted on Squarespace, which automatically collects standard technical information (such as device type, browser, and pages visited) through cookies and similar technologies.
2. How we use your information
We use your information to:
Respond to inquiries and provide program details and pricing
Arrange and manage bookings, reminders, and photo delivery
Improve our services and website
Send marketing communications, where you have consented (you can opt out at any time)
3. Advertising
We advertise on Facebook and Instagram. When you interact with our ads, Meta collects information about that interaction under Meta's Privacy Policy. We do not sell your personal information.
4. Sharing your information
We share information only as needed with service providers who help us operate (for example, online gallery delivery, email, and payment processing), and when required by law. We do not sell or rent your personal information.
5. Your rights
Under Alberta and Canadian privacy law, you may request access to your personal information or ask us to correct it. Contact us at [YOUR EMAIL] and we will respond within a reasonable time.
6. Data retention
We keep your information only as long as needed for the purposes described above, or as required by law.
7. Changes to this policy
If we change this policy, we will post the updated version here with a new effective date.
This is a standard template prepared for Susan Lim Photography's website. It is not legal advice — consider having it reviewed by a professional if you have specific compliance concerns.
